ODP Brothers LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, contact us, or opt in to receive text messages from us.

By using our website or providing your information (including your phone number), you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

  • Name

  • Email address

  • Phone number

  • Property or service inquiries

  • Any other information you choose to share through our Contact Us page, forms, or SMS

1.2 SMS information

When you opt in to receive text messages from us, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Message interaction data (e.g., delivery status, opt-in/opt-out events)

1.3 Automatically collected information (website)

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General location (city/region level)

This may be collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your questions, inquiries, or requests

  • Communicate about our services, properties, and offerings

  • Send SMS notifications, reminders, and updates (if you’ve opted in)

  • Send promotional messages where permitted by law and with your consent

  • Improve our website, services, and customer experience

  • Maintain security and prevent fraud or misuse

We do not sell your personal information, including your phone number, to third parties for their own marketing.

3. SMS Communications (Text Messaging)

If you provide your mobile number and opt in, you agree to receive text messages from ODP Brothers LLC. These may include:

  • Service or booking updates

  • Property or partnership follow-up

  • Account or inquiry-related messages

  • Occasional promotional or informational texts

Message frequency may vary.
Standard message and data rates may apply, depending on your mobile carrier.

4. How to Opt Out of SMS

You can stop receiving SMS messages from us at any time by:

  • Replying “STOP” to any text message we send

  • Or contacting us at odprealestate@odpbrothers.org and asking to be removed from SMS messaging

After you opt out, you may still receive non-SMS communications (like email) if you have provided those separately and as permitted by law.

To receive help regarding SMS, you may reply “HELP” to our messages.

5. Legal Basis for Processing (if applicable)

If you are located in a region with data protection laws such as the GDPR, we process your personal data based on:

  • Your consent (e.g., opting into SMS or providing information via forms)

  • Our legitimate interests in operating and improving our business and services

  • Our legal obligations, where applicable

6. Sharing Your Information

We may share your information with:

  • Service providers and vendors who help us operate our website, SMS systems (e.g., messaging providers like Nextiva), analytics, and hosting

  • Professional advisors, such as lawyers or accountants, when needed

  • Authorities, if required to comply with law or legal process

These parties are only given access to the information necessary to perform their services and are expected to protect it.

We do not sell, rent, or trade your personal information or phone number to third-party marketers.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Improve website performance and user experience

You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the website.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or via SMS is 100% secure. For this reason, you should avoid sending highly sensitive information (such as financial or medical details) via text message or unsecured forms.

9. Data Retention

We retain your information only for as long as necessary to:

  • Provide services and communications you’ve requested

  • Comply with legal, tax, or accounting requirements

  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it where reasonably possible.

10. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting correction of inaccurate information

  • Requesting deletion of your information, where legally allowed

  • Withdrawing consent (e.g., unsubscribing from SMS or email)

To exercise these rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after changes are posted indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ODP Brothers LLC
Email: odprealestate@odpbrothers.org
Phone: 2019793048